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Why AI Agents Are Revolutionizing Customer Service?
Introduction A frustrated customer needs urgent help with a banking error at 2 AM. Instead of facing a "contact us during business hours"...
Imagine Media
Feb 19
4 min read
The Evolution of Customer Service: Why AI Agents are Replacing Traditional Chatbots
The Customer Experience Gap: A Wake-Up Call In today's digital-first world, there's a striking disconnect in customer service. While 85%...
Imagine Media
Feb 14
2 min read
Why Your Customer Support Team is Your Hidden Product Development Engine
The Untapped Goldmine in Your Support Department Every day, your customer support team handles dozens, if not hundreds, of customer...
Imagine Media
Feb 13
3 min read
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